Hospitality marketing is a world in itself. You’re constantly running a mile a minute. The rush of...
What is GOPPAR? One of the hospitality industry’s key bottom-line metrics, gross operating profit per available room...
The Arca in Hong Kong used unified customer profiles that included all spending behaviors to implement targeted...
Imagine a beautifully crafted mosaic, where each tile—unique in shape, color, and texture—comes together to form a...
Does your loyalty program need a little zhuzhing up? In case you missed the memo, points-based loyalty...
In the fast-paced landscape of digital marketing, staying ahead of the curve is crucial, especially for businesses...
There are over 55,900 lodging properties in the United States, according to the American Hotel and Lodging...
Sustainability continues to be an important consideration for the travel and hospitality industry, as illustrated by the...
With the distributed nature of hospitality locations and franchises come various procurement challenges, such as differing requirements,...
With changing consumer demands, new technology, and more competition, travel and hospitality organizations need to adapt their...